Terms of service

Terms of Service

Last updated: April 7, 2025

OVERVIEW

This website is operated by JUG. Throughout the site, the terms “we”, “us” and “our” refer to JUG. JUG offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before accessing or using our site. By doing so, you agree to be bound by these Terms. If you do not agree, please do not access the site or use any services.

Our store is hosted on Shopify Inc., who provide us with the ecommerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws) while using the Service.

Any breach of these Terms will result in immediate termination of your access to the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and adapted for technical requirements of networks or devices. Payment details are always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material is for general information only and should not be relied on without consulting more reliable or timely sources.

We reserve the right to modify the contents of the site at any time but are not obligated to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICING

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We are not liable for any such modifications, price changes, suspensions, or discontinuations.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange only according to our Returns Policy.

We do our best to display product colours and images accurately, but we cannot guarantee your screen’s display reflects the true colour.

We reserve the right to:

Limit sales to any person, region, or jurisdiction
Limit quantities available
Change product descriptions or prices at any time
Discontinue products at any time

We do not guarantee that any product or service will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order you place. We reserve the right to limit or cancel quantities per customer, household, or order.

You agree to provide current and accurate account information and promptly update details like your email address and payment info so we can complete transactions and contact you as needed.

See our Returns Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without any warranties or oversight. Use at your own risk. You should review and approve the terms of those third-party tools independently.

Any new tools or features added to the site will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content or products on this site may link to third-party websites. We are not responsible for evaluating or guaranteeing the accuracy of third-party content and assume no liability for any third-party materials, products, or services.

Review third-party policies carefully before engaging in any transaction with them.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit creative ideas, feedback, or suggestions — whether requested or not — you agree we may use them in any medium without restriction.

You agree your comments will not violate any third-party rights, or include unlawful, abusive, or harmful material.

We are not responsible or liable for user-submitted content on the site.

SECTION 10 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be errors on our site relating to product details, pricing, or availability. We reserve the right to correct any errors and to cancel or update orders accordingly, without prior notice.

We are not obligated to update or clarify information unless required by law.

SECTION 12 – PROHIBITED USES

You may not use the site or its content:

For any unlawful purpose
To violate laws or third-party rights
To transmit malware or harmful code
To collect or misuse personal data
To spam, phish, hack, or scrape
To interfere with security features

Violation of any prohibited uses may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

You agree that use of the Service is at your own risk. All products and services are provided “as is” without any warranty.

In no event shall JUG or our affiliates be liable for any indirect or consequential damages related to your use of the Service or products purchased through it.

Some jurisdictions do not allow limitations of liability. Where not permitted by law, our liability will be limited to the maximum allowed.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless JUG and our affiliates from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining terms will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either party. You may terminate at any time by notifying us or ceasing use of the site.

We may terminate your access without notice if we believe you’ve violated these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the full agreement between you and JUG. They supersede any previous communications or agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

You can review the most current version of the Terms at any time on this page.

We reserve the right to update these Terms at our discretion. Your continued use of the site following changes constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Email: needaspot@jug.com
Business name: JUG
Business location: Based in Scotland – formal business address available upon request